FAQS

How to make a reservation?

Our reservation system is pretty easy, first choose the date and time of arrival, enter a meeting place and destination. If you want to book round trip, choose below option and press button to choose vehicle and additional things. In third step complete your data and flight data, choose a form of payment. Already. You receive a copy of the reservation to your email. For one hour you receive the confirmation of your reservation. If for any reason you did not receive it, please verify your data that you put in the reservation and contact us by email info@puntaparaisotours.com or by WhatsApp + 1-809 776-3858. Do not worry we solve the problem very fast.

How can I know the transfer price?
Choose the date and time of arrival, enter a location and destination place and touch the button to choose a vehicle.

Are there discounts if we book roundtrip transfers?
Yes, if you choose roundtrip transfer, we made some discount.

How can I pay for your transfer?
At the end of the booking process you can choose the payment method: pay with PayPal (credit card) or cash to the driver in transfer.

Where will we meet with your driver?
At the airport, our driver will wait at the exit of the arrival area, where all the people waiting for the passengers are waiting. The driver will have a sign with text that you will enter in reservation.

What to do if my flight will be delayed?
Don’t worry, our operations department is reviewing confirmed arrival times for flights. And the driver will be at the airport from the moment he is on the ground.

Vehicles have baby seats?
Yes, in the process of booking you can select the baby seats for various ages with additional cost.

How to cancel the reservation?
You can send the cancellation letter to the email. But please send the letter of the same mail from where you have reserved. Free cancellations proceed one day before the transfer. Other conditions can be seen in Terms and Conditions.

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